What forms of payment are accepted in Belize and at Portofino?
In Belize, various forms of payments are accepted. Major credit card are Visa, MasterCard, American Express and Discover. US Cash is also widely accepted at an exchange rate of BZ$2 to US$1. At Portofino accounts may be settled by US Cash, Belize Cash, Euros, Visa, Master Card, American Express or Discover.
Can Portofino assist us with planning activities?
Our Front Desk/Reception staff offers an endless supply of activities, which you can explore. The many cultural and historical wonders of Belize, including world class diving, fishing, inland trips, massages, kayaking, sailing and parasailing and much more. All the activities can be booked trough our Resort!
Is there a fee for an extra person joining for an overnight stay?
Yes, there is a fee for extra persons staying. Please refer to our rates and policies for current rates.
What amenities are provided in the rooms?
All rooms are fully equipped with air-conditioning, ceiling fans, flat screen internet TV, DVD Player upon request, mini-refrigerator, hair dryer and free Wi-Fi. Bathroom amenities include shampoo and conditioner. Our Soap Butler Service offers our guests a choice of various scents of fresh cut soaps daily. Room service is offered to every room. Daily Housekeeping and turndown service is also provided. Beach Towels are available at our Front Desk.
How do I get to Belize?
There are various points of entry to Belize. For information on how to get here, kindly visit our Visitor’s Info.
How do I get from the Belize International Airport to San Pedro?
From The Belize international airport - Philip Goldson International to San Pedro, there are 2 options: We highly recommend taking a 15 minute flight via local airline Tropic Air or Maya Island Air [we can assist you with booking this.]
You can take a taxi from the International airport to Belize City Water Taxi Terminal (25 -30 minutes) and then take the San Pedro Belize Express. The ride takes approximately an hour and a half to arrive in San Pedro Town. Kindly see link for more information on their daily schedule.
Upon arrival to San Pedro, Ambergris Caye, we will then have a representative pick you up from in San Pedro Town, either at the San Pedro Express or Local Airport and transfer you to the resort via a golf cart transfer (25-30 minutes). Golf cart transfer from San Pedro Town to the resort is complimentary upon arrival and upon departure.
NOTE: In order to arrange a smooth transfer to the resort upon arrival, kindly email us your international and domestic flight or water taxi itinerary at email@example.com at least 3 days prior to your arrival date.
Are children accepted at Portofino?
Yes, children are welcome at Portofino. Please check out the Portofino Beach Front Mansion, which is perfect for families and groups.
Do we need to bring beach towels?
We provide complimentary beach towels to all our guests staying at Portofino.
What amenities are available at Portofino?
Portofino offers a variety of services and resort facilities for you to do as little or as much as you want. For more information, please refer to our facilities page.